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In the second installment of “Stores of IT Transformation,” freshworks dives into the journeys of 4 companies throughout the pandemic, examining:
- How Vice Media Group leveraged automation to align its global IT operations across 35 offices
- Why Fiverr’s service desk improved with cloud-based ITSM suite
- Eastern Washington University deployment of on-demand IT solutions for a future-ready campus
- How Katz Media Group supports its 70 IT agents and 1,300 monthly end-users during COVID-19
See what you can learn from each journey here.