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In the second installment of “Stores of IT Transformation,” freshworks dives into the journeys of 4 companies throughout the pandemic, examining:

  1. How Vice Media Group leveraged automation to align its global IT operations across 35 offices
  2. Why Fiverr’s service desk improved with cloud-based ITSM suite
  3. Eastern Washington University deployment of on-demand IT solutions for a future-ready campus
  4. How Katz Media Group supports its 70 IT agents and 1,300 monthly end-users during COVID-19

See what you can learn from each journey here.

Vendor:
Freshworks
Posted:
Feb 8, 2021
Published:
Nov 6, 2020
Format:
PDF
Type:
Case Study

This resource is no longer available.