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According to Forrester, in times of stress—such as the current pandemic—insurers must effectively meet customer needs as efficiently, productively, and cost-effectively as possible. At the same time, insurers must stand out in a sea of insurers that offer similar products.
Fortunately, smart modernization can improve customer experience while accommodating for the new demands of the pandemic. Learn more about core system modernization in this Forrester and Red Hat report.