ITSM book of knowledge, inside

IT Service Management Book of Knowledge

Cover

Suffice it to say, Knowledge 2020—ServiceNow’s annual user conference—looked quite a bit different from previous years. But as a result, its new digital format makes it more accessible than ever.

Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.

Key sessions include:

  • Modernization success stories with 7-Eleven
  • Automation best practices with Deloitte
  • Optimization success tips with Fannie Mae
  • And more
Vendor:
ServiceNow
Posted:
09 Oct 2020
Published:
09 Oct 2020
Format:
PDF
Length:
23 Page(s)
Type:
eBook
Language:
English
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