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The road to exceptional customer service has been rerouted. Today’s customers are undergoing a bumpier journey, and they’re asking for help adapting to the unexpected.
That means that service teams have to learn to navigate a new reality while still delivering rich and rewarding customer experiences.
Download this eBook to discover how to reinvent your customer journey for a new era of service expectations.
- Vendor:
- ServiceNow
- Posted:
- Feb 8, 2021
- Published:
- Sep 29, 2020
- Format:
- Type:
- eBook
