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improving customer and employee experiences

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We live in an age of the “everything” customer. They’re touching, typing and talking across a broad range of digital touchpoints, and they expect a unified and effortless experience regardless of how communication takes place.

Multiexperience fundamentally changes customer and employee engagement by requiring businesses to provide optimal experiences that are tailored to the individual user, their context, and the touchpoints and interaction types they choose to accomplish any given task.

In this blog, learn how a modern UCaaS solution can help provide this level of communications that fits into how people work and engage.

Vendor:
Avaya
Posted:
Feb 8, 2021
Published:
Oct 6, 2020
Format:
HTML
Type:
Resource

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