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Contrary to its name, AI is anything but artificial; the technology enables contact centers to deliver more authentic and meaningful experiences than ever before.

In one recent webinar, Avaya discussed the benefits of using AI before, during and after a customer interaction takes place.

Explore the key takeaways in this blog post.

Vendor:

Avaya

Posted:

Feb 8, 2021

Published:

Sep 30, 2020

Format:

HTML

Type:

Resource