Is a subscription contact center right for you?

Your Next Move to the Future

Cover

For a large portion of companies, digital transformation takes shape in improving customer service, boosting employee productivity, and enhancing the overall ability for users to interact with your business’s services.

Much of this interaction happens in a contact center, and moving your contact center to a subscription model is a logical next step because emergent technologies like cloud-enabled AI, automation, analytics and more are continuing to disrupt and innovate in this space.

Read this blog post to evaluate whether or not the contact center subscription model is the right approach for your business as you seek to embrace rapidly improving and evolving technologies.

Vendor:
Avaya
Posted:
21 Sep 2020
Published:
21 Sep 2020
Format:
HTML
Type:
Resource
Language:
English
Already a Bitpipe member? Login here

Download this Resource!