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The great customer experience opportunity

Cover

The pace of change has been unrelenting for telcos. In recent years, infrastructure improvements, demands for more data, and the explosion of streaming, social media and messaging have set the agenda.

But as the industry races towards yet another new network shift, customer experience is in the spotlight.

Download this report to explore insights from the industry leaders placing CX at the top of their to-do lists, as well as tips to help you design your own strategy.

Vendor:
Genesys
Posted:
Feb 8, 2021
Published:
Sep 15, 2020
Format:
PDF
Type:
eBook

This resource is no longer available.