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For contact centers, having a platform that manages only interactions and work items is not enough.
You need a solution like the Genesys customer experience platform, which is designed to integrate with existing systems, so you can leverage contextual data to orchestrate excellent customer journeys,
Download this white paper to explore 10 reasons to adopt their customer experience platform for your contact center.
- Vendor:
- Genesys
- Posted:
- Feb 8, 2021
- Published:
- Sep 15, 2020
- Format:
- Type:
- White Paper
