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At some point, every business struggles to keep their teams engaged and motivated.
But in the contact center, the consequences of poor culture are greater, since it has a direct impact on the level of customer service that’s provided.
Download this eBook to explore the effects of negative contact center culture, and 5 steps you can take to boost morale and engagement.
- Vendor:
- Noble Systems
- Posted:
- Feb 8, 2021
- Published:
- Sep 2, 2020
- Format:
- Type:
- eBook
