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In today’s fast-paced, multi-dimensional business world, the responsibility for delivering exceptional customer service cannot reside solely with the physical contact center.
It must become the responsibility of the entire organization, irrespective of where employees are based.
Read this eBook to learn about moving to a virtual contact center, and how it can help you drive exceptional customer experiences.
- Vendor:
- Vonage
- Posted:
- Feb 8, 2021
- Published:
- Sep 2, 2020
- Format:
- Type:
- eBook
