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When the Province of Ontario announced the shutdown of non-essential businesses and a directive for employees to work from home, the payroll team at Hydro One, Ontario’s largest electricity transmission provider, quickly worked to move operations off-site and keep its processes on track.
What was once a paper-based process for checking on the status of requests and monitoring processes, under the guidance of Capgemini, soon became a cloud-based central hub for employee interaction and paperless payroll.
Read this case study to learn how Hydro One achieved this feat and successfully managed their changing workforce.