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Refitting Retail Service & Support

Cover

Companies that don’t keep up with customer expectations pay a steep price.

Zendesk’s Customer Experience Trends Report 2020 found that one-third of customers will switch after one bad service interaction, and 80% will switch after multiple.

Explore other findings from their report, including the 3 key trends they identified in this brief summary.

Vendor:
Zendesk
Posted:
25 Jun 2020
Published:
25 Jun 2020
Format:
PDF
Length:
2 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.