How 1 org went from a physical contact center to a cloud one in 19 hours

From an On-Prem Contact Center to a Cloud-Based one in 19 hours

Cover

Many contact centers rely on in-person attendance and collaboration in order to operate, but this is rapidly changing amid the increased adoption of virtual workspaces.

For one client, contact center provider, Intrado, replaced their entire physical call center with a cloud-based virtual one in just 19 hours. 

Learn about the transformation in this brief video.

Vendor:
Intrado
Premiered:
Jun 23, 2020
Format:
Multimedia
Type:
Webcast
Language:
English
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