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The world of customer experience is forever changing, so making sure you are leading with an effective CX strategy is becoming more imperative.

How can you ensure you’re doing that?

Find out in the 2020 NTT Customer Experience report, which outlines the key CX trends and how you can provide an effortless experience for today’s connected customer.  

Vendor:

NTT

Posted:

Feb 8, 2021

Published:

May 29, 2020

Format:

PDF

Type:

Research Content