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Unified communications has gone through a number of definitions over the years. However, it can now be simplified into 3 major buckets, including calling, meeting and messaging.

In the case of unified communications as a service (UCaaS), these are delivered as a service on the public cloud.

In this video, Art Schoeller from Forrester Research discusses today’s UCaaS landscape.

Vendor:

Fuze

Premiered:

May 26, 2020