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A healthy Configuration Management Database (CMDB) is an important precursor to a successful digital transformation strategy. But without the right framework, a CMDB can quickly grow untamed – and in turn, negate any of its value.

Tune into the first part of this three-part series to learn how to start mastering the CI identification process, integrating multiple data sources into the CMDB, and creating identification rules including priority and related CIs.

Topics covered include:

  • How a well-oiled CMDB can lead to digital transformation success
  • The use cases of AIOps within CMDBs
  • Five steps for deploying a CMDB successfully
Vendor:
ServiceNow
Premiered:
May 20, 2020
Format:
Multimedia
Type:
Webcast

This resource is no longer available.