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Chatbots are often the first step in achieving the significant value of AI and machine learning – in terms of productivity, convenience, and customer engagement.
In addition, they can enable you to increase self-service for simple tasks, leading to improved customer and employee satisfaction and better business outcomes.
Check out this e-book to learn about Genesys’ chatbot which delivers fast and cost-effective business results through blended AI: their seamless combination of bots and automation with humans.
- Vendor:
- Genesys
- Posted:
- Feb 8, 2021
- Published:
- May 15, 2020
- Format:
- Type:
- eBook
