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Nowhere else can you find a mixture of technical jargon seamlessly meshed with science fiction references, mythology, and pop-culture than the IT ecosystem. While this communication style can prove engaging under normal circumstances, tones often shift when incidents arise.
Download this white paper to access a foundation designed to help IT teams improve communication during an incident, from the initial incident report to resolution. Inside, you’ll find useful terms and strategies categorized according to each of the five stages of the incident lifecycle they are most likely to be used.
Read more inside the white paper.
- Vendor:
- Atlassian
- Posted:
- Nov 8, 2021
- Published:
- May 11, 2020
- Format:
- Type:
- eBook
