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Just automating tasks or deploying bots won’t transform your customer experience. On the contrary, deploying hundreds of bots that don’t work together creates chaos, security risks, and maintenance headaches.

By implementing business process management, organizations can go a step further towards transformation but with end to end process, business visibility can disappear.

So how can you put customer outcomes front and center with end to end robotic automation?

Access this video from Pega to learn more.

Vendor:

Pegasystems

Premiered:

May 18, 2020