Putting customer service front and center with process automation

Build for Change: End-to-End Automation

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Just automating tasks or deploying bots won’t transform your customer experience. On the contrary, deploying hundreds of bots that don’t work together creates chaos, security risks, and maintenance headaches.

By implementing business process management, organizations can go a step further towards transformation but with end to end process, business visibility can disappear.

So how can you put customer outcomes front and center with end to end robotic automation?

Access this video from Pega to learn more.

Vendor:
Pegasystems
Premiered:
18 May 2020
Language:
English
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