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WebRTC (Web real-time communications) is a communications standard that enables real-time voice, video, and chat communications capabilities in web browsers without the need for plug-ins or other downloaded software components, and it’s changing the game for contact centers, in terms of:
- Cost savings
- Customer experience
- Agent productivity
- Ease of operations
Learn about AudioCodes’ WebRTC solution in this white paper, and how you can leverage it to experience these benefits and much more in your contact center.
- Vendor:
- AudioCodes
- Posted:
- Feb 8, 2021
- Published:
- Apr 7, 2020
- Format:
- Type:
- White Paper
