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The driving principles of IT service management (ITSM) are to ensure flawless service delivery and quickly resolve incidents before they make an impact. But as employee experience becomes an increasingly important operational factor, it’s time to introduce those ITSM principles to employee interactions outside of just IT.
Jump inside this guide to learn the 5 benefits your organization can earn through well-oiled IT service management processes, including:
- Streamlined cross-department communication and service delivery.
- Empowering employee self-service – and reducing IT man hours.
- And more.
- Vendor:
- SolarWinds, Inc.
- Posted:
- May 19, 2021
- Published:
- Mar 10, 2020
- Format:
- HTML
- Type:
- Resource
