How to de-silo incident management processes

Transforming I&O for Digital Business Success

Cover

End users are the first to know about an issue 80% of the time. Instead of resolving issues proactively to avoid impacting customers and business, IT teams tend to respond only after the damage has already begun.

To truly succeed in today’s digitally forward environment, IT teams need to have processes in place that effectively eliminate downtimes.

Inside this guide, learn how to start fusing IT operations and IT service managements best practices to create a collaborative, highly agile incident response that takes advantage of proactive diagnostic, monitoring, and remediation tools.

Vendor:
BMC
Posted:
06 Mar 2020
Published:
06 Mar 2020
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English
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