3 ways agent experience is boosting customer experience

3 Ways Agent Experience is Boosting Customer Experience

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Anyone can deliver a good customer experience. But to deliver an experience that exceeds expectations and leads to lasting customer loyalty? That requires more.

By giving your agents the right tools, skill development and focus, they can provide incredible experiences to your customers on every channel while forming unbreakable bonds.

Discover how you can empower your agents to provide a 5-star experience to every customer with agent experience expert Lori Bocklund of Strategic Contact.

Vendor:
NICE inContact
Premiered:
Feb 26, 2020
Format:
Multimedia
Type:
Webcast
Language:
English
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