This resource is no longer available

What does it mean to offer an autonomous customer experience in 2020? Find out in this infographic, which explores research on what customers expect in different channels, including:

• Voice
• Messaging
• Social media
• Trusted technology
• Outbound care

Vendor:

BT

Posted:

Feb 8, 2021

Published:

Feb 20, 2020

Format:

PDF

Type:

Resource