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The buy or build debate has permeated the wide range of applications on which contact centers depend. There are good reasons for – and arguments against – each approach.

Download this white paper to review the reasons for and against buying and building. Also explore the benefits of using an API-first cloud contact center solution.

Vendor:
Genesys
Posted:
Feb 8, 2021
Published:
Jan 31, 2020
Format:
PDF
Type:
White Paper

This resource is no longer available.