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As telecom leaders review their enterprise strategies, they see many challenges on the horizon. Arguably the biggest one is the shift from being product-focused to customer-focused.
Download this white paper to explore how ServiceNow can help service providers become more customer-focused and transform CX to enable:
- Automated workflow
- Omnichannel customer journeys
- 360-degree customer views
- Vendor:
- ServiceNow
- Posted:
- Feb 8, 2021
- Published:
- Jan 28, 2020
- Format:
- Type:
- White Paper
