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ServiceNow Customer Service Management helps its customers:

  • Increase transparency through centralized support systems
  • Improve customer satisfaction
  • Increase agent productivity
  • Reduce reliance on inflexible legacy systems

But arguably the most important aspect regarding a potential investment in ServiceNow is the financial outcomes.

Explore the cost savings you could experience with the CSM software in this Forrester TEI report.

 

Vendor:
ServiceNow
Posted:
Nov 8, 2021
Published:
Jan 24, 2020
Format:
PDF
Type:
eBook

This resource is no longer available.