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2020 Digital Trends Deep Dive: Putting the Customer in Context

Cover

Today’s larger companies have recognized the need to reorganize themselves around the customer, with cross-functional teams and integrated technologies that break down silos to provide a seamless customer journey.

But what’s the best way to do that? Find out in this 2020 trend report, which explores research on:

  • What CX technology organizations currently use
  • What organizations will invest in in the upcoming year
  • What tools to use to provide the best digital CX
Vendor:
Adobe Inc
Posted:
13 Jan 2020
Published:
13 Jan 2020
Format:
PDF
Length:
8 Page(s)
Type:
Research Content
Language:
English

This resource is no longer available.