Real-time interaction management: Pegasystems v IBM v SAS

The Forrester Wave Real-Time Interaction Management, Q1 2019

Cover

In B2C spaces, real-time interaction management (RTIM) is critical to delivering high-end customer experiences for sustainable sales and revenue growth.

But with a crowded RTIM vendor market, understanding which tool would best fit your own business model and operations can get complicated.

Download this RTIM market whitepaper, which cross-compares 12 major vendors including Pegasystems, IBM, and SAS, for an intelligent buyer’s decision.

Vendor:
Pegasystems
Posted:
06 Dec 2019
Published:
06 Dec 2019
Format:
PDF
Type:
White Paper
Language:
English
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