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When Traxo moved to AWS, they wanted to offload anything that wasn’t needed to run the core business. However, as they added more segments to metrics, their system was unable to seamlessly adjust. For instance, writing good aggregates and seeing segments by host was difficult.
In response, Traxo turned to SolarWinds, a multi-prong, multi-service provider, and integrated multiple products to keep their business running smoothly. As a result, Traxo had more visibility into its applications and systems and reports newfound time to resolve incidents.
To get specific details on the SolarWinds products Traxo employed and see how they may relate to your organization’s customer service needs, read this case study.
- Vendor:
- SolarWinds, Inc.
- Posted:
- Feb 8, 2021
- Published:
- Nov 25, 2019
- Format:
- Type:
- Case Study
