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How Financial Institutions use ServiceNow for Client Case Management

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While there has been progress in automating many key processes, financial institutions’ (FI) customer service can still be surprisingly reliant upon manual efforts, emails and spreadsheets.

That’s where client case management can help. Read this blog post to learn about:

  • Why client case management is vital for FIs
  • Why it’s hard for many FI’s
  • How ServiceNow can potentially address some gaps
  • And more
Vendor:
ServiceNow
Posted:
19 Nov 2019
Published:
19 Nov 2019
Format:
HTML
Type:
Resource
Language:
English

This resource is no longer available.