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Insurance is an industry built on relationships – both of customers and of employees. As is the case in any company operating in the insurance or financial services world, it’s easy for employees to feel overwhelmed by administrative and transactional processes.
Jump inside this case study to learn how Swiss Re, a Zurich-based reinsurance provider, increase the employee satisfaction of its 14,500 strong workforce through added self-service capabilities, a centralized business service repository, and more.
- Vendor:
- ServiceNow
- Posted:
- Feb 8, 2021
- Published:
- Nov 19, 2019
- Format:
- Type:
- Case Study
