Top service desk software, ranked: Fall 2019 edition

Mid-Market Grid Report for Service Desk: Fall 2019

Cover

Service desk software is the bread-and-butter of IT service management strategies, providing IT organizations with a centralized platform to manage the help desk ticketing and resolution process.

To the uninitiated, it can be difficult to the spot the differences between service desk software. Thankfully, industry analysts have pinpointed the top dogs in this market.

Explore this interactive grid to see how the top service desk software options compare to one another – and find out which are coming out on top in terms of user satisfaction and other key metrics.

Vendor:
SolarWinds, Inc.
Posted:
11 Nov 2019
Published:
11 Nov 2019
Format:
HTML
Type:
Analyst Report
Language:
English
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