How a national pizza chain improved their call answer time with UCaaS
National Pizza Chains Custom-Fit UCaaS & Call Center Capabilities to Drive Efficiencies and Revenues

National pizza chains build their business on volume. The faster they take and process orders, the more revenue they make. It’s a straightforward business model, yet there are inefficiencies in their order processing workflows.
As a result, franchise owners and IT resources of a major national pizza chain decided to leverage Ooma’s modern, flexible, cloud communications platform to run their business better.
In this case study, learn how Ooma’s superior call quality and customization capabilities enabled the pizza chain to design and deploy a call workflow that was tailored to fit its business needs.