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Applying AI and machine learning capabilities to IT operations can deliver some decisive benefits, from increased operational efficiency to the prevention of future problems and downtime. This is AIOps – but what do you need to know to succeed with this strategy?

In this report, IDC analysts examine how you can use AIOps and cognitive patterns to optimize operations. Read on now to gain key insights into:

• Major challenges in IT operations, and where traditional tools fall short
• AIOps: What it is and how it can help your business
• Key success criteria and expected KPIs for AIOps
• And more

Vendor:

ServiceNow

Posted:

Feb 8, 2021

Published:

Sep 30, 2019

Format:

PDF

Type:

Analyst Brief