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To meet needs for stability and reliability, IT teams are embracing agile approaches when it comes to workflow management.
Right on time, ITIL 4 – the latest update of the IT Infrastructure Library – combines agile and DevOps methodologies into ITSM. ITIL 4 includes a blend of old and new, such as mixing practices like agile project management with service value chains.
Learn how to prioritize culture over tools. Read the ITIL 4 agile guide here.
- Vendor:
- Atlassian
- Posted:
- Feb 8, 2021
- Published:
- Feb 21, 2020
- Format:
- Type:
- eBook
