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Exploring Journey Mapping and Its Role in Customer Experience

Cover

Journey mapping is an exercise that can give organizations a comprehensive view of their customer’s experience—and, it’s the latest buzzword spouting from the mouths of CX professionals.

 

Read this white paper to learn the role that journey mapping can play in the larger picture of CX, and how you can master it.

Vendor:
Avtex
Posted:
24 Sep 2019
Published:
24 Sep 2019
Format:
PDF
Type:
White Paper
Language:
English

This resource is no longer available.