Outsourced vs. in-house IT help desks

Outsourced vs. In-House IT Help Desks

Cover

Helpdesks are the backbone of the IT organization. Unfortunately, more and more help desks are being outsourced in the name of cost savings. But just how much truth is behind that sentiment?

Inside this E-Guide, learn how to properly weigh the dreaded, but often inevitable IT question – should you use an outsourced IT help desk? Plus, learn how to leverage outsourced IT desks to improve internal and external customer satisfaction.

Vendor:
Contegix
Posted:
25 Jul 2019
Published:
25 Jul 2019
Format:
PDF
Length:
11 Page(s)
Type:
eGuide
Language:
English
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