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As markets become more crowded than ever, with new companies taking advantage of cheap and widely available technology, the true innovators are realizing that improving the customer experience is the way to continue disrupting markets.
This situation was especially true for Konica Minolta Healthcare Americas, who were facing an increasingly crowded market with little room for differentiation.
Check out this case study to learn how Domo’s BI and data visualizations helped Konica Minolta improve its customer experience and remain a leading competitor, as well as how Konica’s investment in Domo has led to an estimated 472% ROI.