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The consequences of slotting digital workspace, ITSM, and chatbot platforms into existing IT environments aren’t always readily apparent – especially when making the case to business stakeholders.

Inside this Forrester report, read through an analysis of the benefits, costs, and risks associated with these investments. You’ll find an examination of workspace, ITSM, and chatbot tools measured by calculations of ROI potential, forecasted productivity earnings, operating costs, and more.

Vendor:

BMC

Posted:

Aug 16, 2021

Published:

Jan 31, 2019

Format:

PDF

Type:

White Paper