DevOps self-assessment tool for faster app delivery

Incident Management in the Age of Customer-Centricity

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With 91.7% of respondents of a recent xMatters survey claiming prioritizing customer experience is a priority, which raises the importance of incident response practices in modern IT.

From recognizing issues to addressing them, both need to happen proactively in order to deliver a better end-to-end experience.

Download this incident response survey, which reports on 10 key data-driven findings about how customer experience is impacted by incident response processes.

Vendor:
xMatters, Inc.
Posted:
25 Mar 2019
Published:
25 Mar 2019
Format:
PDF
Length:
1 Page(s)
Type:
Assessment Tool
Language:
English
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