How mobile is transforming retail staffing & the shopper experience

How Mobile Is Transforming Retail Staffing and the Shopping Experience

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According to PwC 71 percent of shoppers would rather interact with a human than a chatbot or automated process. But how can your organization position limited staff to keep up with customer demands on the floor, while also maintaining back-end tasks?

Thanks to automation, many routine retail tasks like checkout and taking inventory no longer need to be handled by associates –meaning retail stores can move associates away from cash lanes and pickup areas into the middle of the store, where they can provide personal service to customers.

Download this resource to learn more about how mobile can transform retail staffing and the shopping experience, and take your organization to the next level.

Vendor:
Samsung Electronics
Posted:
25 Mar 2019
Published:
11 Jan 2019
Format:
HTML
Type:
Resource
Language:
English
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