How to protect IT operations against costly outages

Eliminate Business Service Outages by Moving to Service Aware IT Operations

Cover

The costs of service outages today are enormous. In fact, a recent survey concluded that IT downtime costs businesses $700 billion a year – and that’s just in North America. Given these ramifications, how can IT operation teams work to provide airtight uptimes?

It starts with increasing visibility.

In this guide, find out how combining IT operations management (ITOM) and IT service management (ITSM) models can break down heavy operational siloes, giving IT teams more clarity into operations, infrastructure, and ultimately, their business impact.

Vendor:
ServiceNow
Posted:
08 Mar 2019
Published:
20 Sep 2018
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English
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