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How to implement a virtual IT support agent – and why

How to implement a virtual IT support agent – and why

How to Implement a Virtual Agent

Self-service capabilities have been at the core of help desks for the better part of a decade. But despite the popularity of self-service desks, over 71% of organizations are still finding their customer experience lacking. So what’s missing?

As it turns out, it might be the human element – to an extent.

In this white paper, learn how a virtual support agent can transform your IT service capabilities with machine-driven support and human-based conversations – leading to a more intuitive customer experience from start-to-finish.

Vendor:: Serviceaide
Posted:: 26 Nov 2018
Published:: 26 Nov 2018
Format:: PDF
Length:: 5 Page(s)
Type:: White Paper
Language:: English

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