Self-service capabilities have been at the core of help desks for the better part of a decade. But despite the popularity of self-service desks, over 71% of organizations are still finding their customer experience lacking. So what’s missing?

As it turns out, it might be the human element – to an extent.

In this white paper, learn how a virtual support agent can transform your IT service capabilities with machine-driven support and human-based conversations – leading to a more intuitive customer experience from start-to-finish.

Vendor:

Serviceaide

Posted:

26 Nov 2018

Published:

26 Nov 2018

Format:

PDF

Length:

5 Page(s)

Type:

White Paper

Language:

English