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BRK Environmental is one of the largest private sanitation companies in Brazil, serving over 15 million people across the country. As such, meeting compliance and governance standards is key – so when their existing service desk application was unable to keep up, they decided it was time for a change.
In this case study, find out how BRK deployed a new service management platform, earning them benefits such as:
- A greater suite of service management tools
- A more accurate view of SLAs and indicators
- And more