How Blue Cross NC aligned IT with business goals

Blue Cross Blue Shield of NC Case Study

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Blue Cross and Blue Shield is a premier insurance provider relied on by millions of customers across the United States, which means providing customer value is not something taken lightly. But as their North Carolina IT teams assembled to create a better customer experience, they quickly realized they were missing a critical piece of the puzzle – the goals of the business as a whole.

Tune into this webinar to hear from Adam Hoover, Director of Digital Solutions at Blue Cross NC, as he walks through the steps his organization took to align IT teams with the business, and ultimately create value for their customers that matched up with long-term business objectives.

Vendor:
Red Hat
Premiered:
20 Nov 2018
Language:
English
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