Enhance the CX with AI, machine learning and analytics

Getting customers to buy is relatively easy. However, getting the right customers to buy is more of a challenge. Customer service can, in fact, be the single biggest component of customer retention but customer service analytics can make it easier.

In this e-guide, explore how companies applied AI, machine learning and predictive analytics to help provide better customer service.

Uncover how you can enhance the CX with:

Customer service analytics
Personalization
Descriptive analytics
And more

Vendor:: ConvergeOne
Posted:: Feb 8, 2021
Published:: May 9, 2018
Format:: PDF
Type:: eGuide

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