This resource is no longer available
Maxeda DIY Group, a leading DIY retailer in the Benelux, faced a challenged familiar to many others in the retail sector: how best to maximize customer spend in an omnichannel world by balancing online and in-store sales.
This case study explores how Maxeda approached their Wi-Fi as a key enabler for their omnichannel interactions with customers. Find out how they updated their access points and switches in order to:
- Create a more mobile-friendly experience in stores and online
- Enhance customer engagement and revenue streams
- Deliver more tangible IT-enabled services
- And more