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An unorganized and misaligned ITSM strategy can drag down processes and tools, resulting in an increasing volume of service delivery issues and creating headaches for external customers and employees alike.

Learn more about five leading brands and how they overcame challenges with their legacy ITSM in order to keep digital transformation the focal point of their corporate strategies.

Vendor:

ServiceNow

Posted:

Jan 10, 2022

Published:

Jan 20, 2018

Format:

PDF

Type:

eBook